Refund Policy

The Ultimate FIFO Career Academy™ offers a limited refund window for digital course purchases. If you are not satisfied with your purchase, you may request a refund within 14 days of your purchase date by contacting our support team.

Refund requests are reviewed on a case-by-case basis. We reserve the right to approve or decline a refund request depending on the circumstances of the purchase, including whether course content has been accessed, downloaded, or substantially consumed.

To request a refund, please contact us at chrisoilfieldvipadmin@gmail.com with your order email or receipt and a brief explanation of the reason for your request. You may also submit a refund request directly through Paddle, the Merchant of Record, at paddle.net.

Approved refunds are processed by Paddle, the Merchant of Record, and returned to the original payment method. Refunds typically appear within 5-10 business days depending on your bank or payment provider.

Once a refund is issued, your enrolment ends and access to course content, downloads, and certificates is removed. You may re-enrol at any time by purchasing the course again.

Initiating a chargeback or payment dispute without first contacting us may delay or void your eligibility for a refund. If we determine that a refund request is fraudulent, abusive, or part of a pattern of misuse, we reserve the right to deny the request and suspend or terminate the associated account.

We take fraud, chargeback abuse, and violations of our Terms of Service seriously. Where appropriate, we may share relevant information with payment providers and authorities to investigate and prevent abuse.

Statutory consumer rights in your country continue to apply and are not limited by this policy. Paddle's own refund policy also applies to your order. See our Terms of Service for the full purchase terms.